1. Introduction
At Foundry Art Studio ("Foundry," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and products.
We comply with applicable privacy regulations including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the Florida Information Protection Act (FIPA).
2. Scope
This policy applies to all interactions with Foundry Art Studio, including our website at foundryartstudio.com, our dealer portal, catalog, and any communications by email, phone, or other channels. This policy does not apply to third-party websites or services linked from our site.
3. Information We Collect
Information You Provide
- Account information: Name, email address, business name, business address, phone number
- Business documentation: Resale certificates, tax identification numbers, trade references
- Order information: Products ordered, shipping addresses, billing information
- Communications: Emails, contact form submissions, phone correspondence
Information Collected Automatically
- Device data: IP address, browser type and version, operating system
- Usage data: Pages visited, time spent on pages, referring URLs, click patterns
- Cookies: Session identifiers, authentication tokens, preference settings
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your dealer account and verify your business credentials
- Communicate order status, shipping notifications, and account updates
- Provide customer service and respond to inquiries
- Improve our website, products, and services
- Comply with legal and regulatory requirements
- Prevent fraud and protect against unauthorized transactions
5. Resale Certificate Storage
6. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Payment processors, shipping carriers, email delivery services, and cloud hosting providers who assist in operating our business. These providers are contractually required to protect your data.
- Legal compliance: When required by law, subpoena, court order, or government request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or control of your information.
7. Cookies
Our website uses cookies to provide essential functionality, maintain your login session, and understand how our site is used. We use the following types of cookies:
- Necessary cookies: Required for site functionality, authentication, and security. Cannot be disabled.
- Analytics cookies: Help us understand site usage and improve our services. Can be declined.
You can control cookie preferences through your browser settings. Disabling necessary cookies may prevent you from using certain features of our site.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure database storage, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it. General retention periods:
- Account information: Duration of active account plus two (2) years
- Order records: Seven (7) years for tax and accounting purposes
- Resale certificates: Duration of active account plus five (5) years
- Website usage data: Twenty-six (26) months
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-out: Opt out of non-essential data collection and marketing communications
To exercise any of these rights, please contact us at privacy@foundryartstudio.com. We will respond to verified requests within thirty (30) days.
11. Children's Privacy
Our services are intended for business use and are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
13. Contact
For questions or concerns about this Privacy Policy or our data practices, please contact:
Foundry Art Studio
Fort Lauderdale, Florida
privacy@foundryartstudio.com