1. Shipping Origin
All orders ship FOB Fort Lauderdale, Florida. Title and risk of loss transfer to the buyer at the point of shipment. Foundry Art Studio manufactures all products locally in South Florida, which means faster transit times for East Coast and Southeast deliveries compared to West Coast manufacturers.
2. Shipping Methods
Standard Freight (LTL)
Most orders ship via LTL freight carriers. Orders are professionally packed on pallets with corner protection and stretch wrap. Typical transit times after production:
- Florida & Southeast: 2–5 business days
- East Coast & Midwest: 5–7 business days
- West Coast: 7–10 business days
Small Parcel (UPS/FedEx)
Smaller orders may ship via UPS or FedEx Ground at our discretion or upon request. Small parcel shipments are typically delivered within 3–7 business days depending on destination.
Local Delivery
For dealers in the South Florida area (Broward, Miami-Dade, Palm Beach counties), local delivery may be available. Please inquire when placing your order.
3. Shipping Costs
Shipping charges are calculated at the time of shipment based on weight, dimensions, and destination. Freight costs are added to your invoice and are due with the balance payment. We work with multiple carriers to secure competitive rates for our dealers.
Small Order Freight
Orders under $750 in merchandise that require LTL freight may be subject to a flat freight estimate. Because carriers apply minimum pallet rates regardless of shipment size, freight on small orders is proportionally higher than on full-pallet shipments.
| Order Size | Estimated Freight | Notes |
|---|---|---|
| Under $750 | $270.00 | Dock-to-dock; subject to freight approval |
| $750 – $1,499 | $375.00 | Dock-to-dock; subject to freight approval |
| $1,500+ | Calculated at shipment | Best per-piece rates; no approval needed |
All freight estimates above assume commercial dock-to-dock delivery. Residential and curbside deliveries add $120.00; liftgate service adds $60.00 if not specified at the time of order.
For single-piece or small item orders, we are happy to provide a freight quote before you commit. Email order details to orders@foundryartstudio.com for a shipping estimate.
4. Delivery Terms
Standard delivery is curbside — the carrier will unload shipments at the sidewalk, loading dock, or end of driveway. Any delivery beyond curbside is considered "inside delivery" and may incur additional charges.
Additional Service Fees
The following accessorial fees may apply if services are required at delivery. These fees are set by the carrier and billed to the customer:
| Service | Fee |
|---|---|
| Liftgate delivery | $60.00 |
| Inside delivery (first floor only) | $60.00 |
| Residential delivery | $60.00 |
| Limited access location | $69.00 |
| Appointment/scheduled delivery | $15.00 |
| Redelivery (failed first attempt) | $80.00 |
| Removal of pallet, shrink wrap & debris | $72.50 |
| Detention (carrier wait time beyond 15 min) | $65.25 per 15 min (min $86.25) |
| Storage at carrier terminal (per day) | $63.00/day first 3 days, $210.50/day after |
Residential locations include apartments, churches, schools, farms, storage facilities, and home-based businesses. Limited access locations include hotels, hospitals, military bases, construction sites, country clubs, and similar sites.
5. Delivery Receipt
When receiving a shipment, please:
- Inspect all packaging before signing the delivery receipt. Note any visible damage on the receipt.
- Count all pieces and verify against the packing slip.
- Photograph any damage to packaging or products immediately.
- Sign with exceptions — if there is any visible damage, write "DAMAGED" on the delivery receipt before signing.
6. Tracking
When your order ships, you will receive an email with tracking information. You can also check order status through your dealer account on our website. If you have questions about a shipment in transit, contact us at orders@foundryartstudio.com.
7. Third-Party Carrier Accounts
If you prefer to ship on your own carrier account (FedEx, UPS, or freight), please provide your account number at the time of ordering. Orders shipped on third-party carrier accounts are the responsibility of the buyer from the point of pickup. Foundry Art Studio is not liable for damage or loss on third-party carrier shipments. See our Damage Claims page for details.
8. Contact
For shipping questions or to request a freight quote:
Foundry Art Studio
Fort Lauderdale, Florida
orders@foundryartstudio.com